Ticket #862 (closed defect: fixed)

Opened 18 months ago

Last modified 17 months ago

Slow system menu in IE on XP

Reported by: briang1 Owned by:
Priority: minor Milestone: 2010.2
Component: Core Version: development
Keywords: freeze Cc:
Operating system: Windows XP Blocked by:
Blocking:

Description (last modified by briang1) (diff)

I tried to find a ticket for this, and ref in the docs but could not, so if its already there and I missed it, apologies.

However the main thrust is that I think people need to be warned about this up to 20 second response lag when IE's alt/space system menu is opened in XP before you can interact with it.
I'm assuming it cannot be fixed using the current screen reading apis in use.

Attachments

system menu in ie with xp freeze.log Download (18.5 KB) - added by briang1 18 months ago.

Change History

comment:1 Changed 18 months ago by jteh

  • Keywords freeze added; system menu removed
  • Type changed from enhancement to defect
  • Component changed from Documentation to Core
  • Summary changed from Warning needed in docs about slow system menu in IE to Slow system menu in IE 7

I never even knew this issue existed. It should be investigated for a possible fix before we just document it as a warning.

I can't reproduce it here with IE 8. Is it specific to IE 7?

Changed 18 months ago by briang1

comment:2 Changed 18 months ago by briang1

  • Description modified (diff)
  • Summary changed from Slow system menu in IE 7 to Slow system menu in IE on XP

Well, I'm sure I was involved in a discussion on one of these groups about this some time ago, at which time someone on the dev team said it was a bug in XP when IE was in use. If I'd not been pretty sure, I'd have mentioned it befor. There have been quite a few mentions of it on the freelist list now and again as well. The log I've attached is different to the one I posted on the dev group earlier on, as it also contains the effect of turning off the watchdog routine, which basically results in a hang until you press the alt key. Thus watchdog is doing his job, if a little slowly!
IE 8 seems to suffer in xp as well.

comment:3 Changed 17 months ago by jteh

I was able to reproduce this with IE 7 in Windows XP.

comment:4 Changed 17 months ago by jteh

  • Status changed from new to closed
  • Resolution set to fixed

changeset:main,3832 reduces the time from over 10 seconds to about 2 or 3. This is as good as we're going to get, at least for now.

comment:5 Changed 17 months ago by briang1

I'm getting better than 2 seconds here even on the slow machines. Looking at the log I see its still triggering watchdog. I'd also suggest that this version seems faster in the favourites menu as well, but that could be just a coincidence.

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