Ticket #80 (new defect)
Lotus Notes Freezes NVDA
| Reported by: | msuch | Owned by: | msuch |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | Core | Version: | development |
| Keywords: | Lotus Notes freeze | Cc: | clever92000@yahoo.com.br |
| Operating system: | Blocked by: | ||
| Blocking: |
Description (last modified by klev) (diff)
As you are about to release 0.6p3, you may want to know that this is not solved up to revision 2574.
Whenever I alt-tab to Lotus Notes, it simply stops speaking, yet continues recording informations in NVDA.log, that I have attached yesterday for info.
Attachments
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nvda.log
(12.2 KB) -
added by klev 3 years ago.
- log from R2574 in Lotus notes
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nvda.2.log
(13.9 KB) -
added by clev 3 years ago.
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nvda.3.log
(13.0 KB) -
added by clev 3 years ago.
- log for the test with the lessFreezing branch
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nvda.4.log
(10.9 KB) -
added by clev 2 years ago.
- log for the test on february 04, 2010.
Change History
comment:2 Changed 3 years ago by jteh
- Milestone 0.6 deleted
This cannot be fixed in 0.6 without more information and testing. Since none of the core developers has access to this product, a user will need to test this thoroughly with new snapshots and report results.
comment:4 follow-up: ↓ 5 Changed 3 years ago by clev
I have just tested Lotus Notes plus NVDA from Bazaar's lessFreezing branch. When I focus the messages list panel, NVDA freezes for some seconds (about ten I think). During this time, pressing any key have no effect. NVDA then srarts repeating the control name and type, e.g. "Inbox Lotus Notes tree view". Pressing the control key doesn't initially have effect, but after NVDA has spoken four or five times, control stops it.
From that moment on, I can move around in the message list and ear all messages informations normally. When I leave the list and return, either by opening and closing a message or tabbing to other application and tabbing back, NVDA behaves the same way as stated above, e.g., freezes for about ten seconds, then comes back.
This time, nvda.log seems to provide more information than at other ocasions. I'll attach it for your info. Some error messages are in the Portuguese language, e.g., 'A chamada foi cancelada pelo filtro de mensagem" means 'The call was canceled by the message filter'
Changed 3 years ago by clev
-
attachment
nvda.3.log
added
log for the test with the lessFreezing branch
comment:5 in reply to: ↑ 4 Changed 3 years ago by clev
- Keywords Lotus Notes freeze added
Have tested the snapshot from SVN Trunk, revision 3096 in Lotus Notes. NVDA's behavior is identical to that described in my comment published ten days ago, transcribed from below on.
I have just tested Lotus Notes plus NVDA from Bazaar's lessFreezing branch. When I focus the messages list panel, NVDA freezes for some seconds (about ten I think). During this time, pressing any key have no effect. NVDA then srarts repeating the control name and type, e.g. "Inbox Lotus Notes tree view". Pressing the control key doesn't initially have effect, but after NVDA has spoken four or five times, control stops it.
From that moment on, I can move around in the message list and ear all messages informations normally. When I leave the list and return, either by opening and closing a message or tabbing to other application and tabbing back, NVDA behaves the same way as stated above, e.g., freezes for about ten seconds, then comes back.
This time, nvda.log seems to provide more information than at other ocasions. I'll attach it for your info. Some error messages are in the Portuguese language, e.g., 'A chamada foi cancelada pelo filtro de mensagem" means 'The call was canceled by the message filter'
NVDA is developed by 
Please try with a recent snapshot. There have been several major changes to event handling which may affect this issue.
If it still freezes, rather than killing NVDA immediately, please wait for up to two minutes. If NVDA comes back to life during that time, we may have osme idea of the cause.