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Close NVDA with open IE -> "IE has stopped working" #3397
Comments
Comment 1 by jteh on 2013-08-02 21:43 What version of Internet Explorer is installed on your system? |
Comment 2 by briang1 on 2013-08-03 07:21 |
Comment 4 by mherrmann.at on 2013-08-03 10:52 As I said, I can reproduce this problem 100% of the time. If you want, I can give you remote access to my computer to debug remotely. Alternatively, if you want me to perform some steps to give you debug information, let me know. Also, we could talk on Skype with you giving me instructions what to do and me telling you what happens, if you want. I know from experience how much of a pain bugs that aren't reproducible are to fix... Thanks! |
Comment 5 by mherrmann.at on 2013-08-03 10:54 |
Comment 7 by mdcurran on 2013-08-07 00:53 Please try this build of NVDA and see if the problem stops for you. However, when trying, its necessary to completely close any opened IE (best to just log out or reboot) then start this NVDA, then start IE. Otherwize an older NVDa may be the cause of the crash. |
Comment 8 by briang1 on 2013-08-07 09:17 I did not try IE to see if that was doing the same, as it was hard to read links after this happened. |
Comment 9 by briang1 on 2013-08-07 21:16 |
Comment 10 by briang1 on 2013-08-09 19:50 |
Comment 11 by mherrmann.at on 2013-08-13 08:02 Thanks for looking into this Mick! |
Comment 12 by mdcurran on 2013-08-13 08:06 |
Comment 13 by mdcurran on 2013-08-15 05:09 |
Comment 14 by briang1 on 2013-08-16 06:37 |
Comment 15 by briang1 (in reply to comment 14) on 2013-08-17 08:18 On BBC I player its much better too, there can be the odd glitch, but not enough to trigger stream loss or weird noises like the last one did. Replying to briang1:
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Comment 16 by mdcurran (in reply to comment 11) on 2013-08-28 02:25
mherrmann.at: is the newer try build (comment 13) faster for you? If so I'll look at getting this into 'next' to get wider testing. |
Comment 17 by mherrmann.at (in reply to comment 16) on 2013-08-28 08:00
Hi Mick, yes the new build seems to be much better and fixes the "IE has stopped working" issue. Thanks! :) |
Comment 18 by briang1 on 2013-08-30 10:59 |
Comment 19 by Michael Curran <mick@... on 2013-09-01 23:10
Changes:
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Comment 20 by mdcurran on 2013-09-01 23:12 |
Comment 21 by Michael Curran <mick@... on 2013-09-16 01:13
Changes:
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Comment 22 by mdcurran on 2013-09-16 01:14 |
Comment 23 by leonarddr on 2013-09-17 06:35 |
Comment 24 by mdcurran on 2013-09-17 06:39 |
Reported by mherrmann.at on 2013-08-02 15:53
OS: 64 bit Windows 7
NVDA version: 2013.1.1
Steps to reproduce the problem:
What happens?
A second or two after NVDA was closed, the standard Windows dialog "Internet Explorer has stopped working" pops up. IE becomes unresponsive. After some time, the Windows dialog offers to "Debug" or "Close program". Clicking on "Close program" restarts IE on the page it was on when NVDA was closed.
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