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Update on NVDA and ETI-Eloquence
Due to the high demand to be able to use Nuance ETI-Eloquence or IBM ViaVoice TTS with NVDA, a few months ago, we asked for expressions of interest in purchasing Nuance ETI-Eloquence from NV Access. We did receive sufficient interest to make this viable and began negotiating with Nuance. More than three months ago, We raised several concerns with Nuance concerning the contract they provided. Unfortunately, Nuance have provided no response, despite several requests from us.
Given our concerns about the contract and Nuance's apparent lack of interest in our business, we decided to investigate IBM ViaVoice TTS again. This offers several advantages, including better pricing, more languages and, in our experience, far better customer service. The major obstacle we hit in our initial investigation was that it required installation due to its use of the machine registry. Recently, we devised and implemented a work around for this. We then contacted Wizzard Software to begin negotiations. Unfortunately, they informed us that they are discontinuing sale of the product, so this is no longer an option. We've contacted IBM in the hope that they may be able to help, but this is extremely unlikely.
We recognise the importance of ETI-Eloquence to many of our users. As such, we have expended significant effort and time attempting to provide a solution. Regretably, all our efforts have failed and as far as we know, there is nothing more we can do.
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